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Latest update information displayed first. You can automatically see
information about who made the last update to an issue and when they made it.
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Attach new or update existing files directly to an issue. EPIMS allows
files to be attached to issues, which can help to explain or define an issue
more clearly. For example, you could upload screen shots, images, flowcharts,
etc. This can be the cure for the headache of emailing documents back and
forth, because the appropriate files will be directly linked to the issue.
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Update information about the main issue details. Updates are made in
the fields that are used to define the issue.
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E-Mail the updated information about the issue to anyone you want. The
system allows you to send the updated issue information to the person
responsible for the resolution of the issue and anyone else you want to send
it to.
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Document the progress of the issue. This section allows you to keep
track of what is being done to resolve this issue or to close it once it
has been resolved.
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Progress Notes are stamped with user name and date/time. Many issues are
not easily resolved; they require continuous attention and updates from the
project team. The steps that are being taken to resolve an issue can be documented
by using the Progress Notes feature. EPIMS stamps each Progress Note with the name
of the user who added the note and when they added it.
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The Update Trail keeps track of how the issue has been updated. Each
time a user makes any type of update to an issue, that information is
recorded by EPIMS in the Update Trail. Changes in the issue's status are also
recorded in the update trail. Using this information in conjunction
with the Progress Notes feature keeps you abreast of the history of the
issue.
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